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Destinations from Singapore
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12
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27
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5
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26
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Exclusive Destinations (direct)
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Kota Kinabalu, Yogyakarta and Miri
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Auckland, Beijing, Cambodia (Phnom Penh and Siem Reap)
and Yangon
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Sydney and the Gold Coast
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Bangalore, Chennai, Colombo, Dhaka, Hat Yai, Krabi, Kochi, Macau, Shenzhen and Trivandrum
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Popular Flight
Comparison: Bangkok*
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Five flights between 10am and 11pm, $382 return.
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Two flights between 7am and 8pm, $402 return.
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One 5pm flight, $156 return.
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Five flights between 6am and 6pm, $316 return.
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Popular Flight
Comparison: Hong Kong*
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No flights
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Three flights (6:30am, 10:15am and 3:50pm), $322 return.
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No flights
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Three flights (6:50am, 2pm and 4:05pm), $299 return.
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Baggage Allowance
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7kg carry-on allowance. For 15-40kg of check-in baggage, pay $13-45.
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10kg check-in baggage included in the ticket price. For 15-40kg, pay $16-70.
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7kg of carry-on baggage. Check-in 15-40kg of baggage for $35-75.
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7kg of carry-on baggage. 15-30kg of check-in baggage goes for $25-70.
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Assigned and/or Premium Seating
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Seats assigned at check-in. $3 surcharge for seat selection, $15 for “Hot Seats” near the front.
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Assigned seating when you make the booking. The Plus bundle (from $30) gets you standard seat choices and a meal and the Max bundle (from $202) includes upfront and extra leg room seats, a meal and refundable ticket.
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Seats assigned at check-in. You can also pick a standard seat ($5), a seat at the front of plane ($30) or a seat with lots of legroom ($99).
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Seats assigned at check-in. Pay $3-10 to choose among standard options or get a premium seat (extra leg room or near the exit) for $10-30.
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Food (Prices and Variety)
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Hot meals like green curry go for RM15 ($6). Lushes might want to give this carrier a miss though. There’s a no alcohol policy onboard their short haul flights.
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Southeast Asian flavors are well-represented with items like nasi lemak and chicken menudo (from $8). Booze—think Heineken brews and Borakes wine—starts at $5/can.
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Dine on briyani and beef lasagne, plus vegetarian options including a mushroom panini for $10 each. To sip, try cocktails like the Singapore Sling ($9).
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Mains such as creamy chicken stew and black pepper chicken cost $10 each. Beers and wines are $6/can. Have some cash handy—they only accept credit and debit cards for payment of more than $12 per person.
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Entertainment
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Their system Xcite is available on international flights for RM 30 ($12). There are only 10 units per aircraft though.
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Headsets go for $15 a piece. There’s also Jetstar Magazine, with restaurant recommendations, travel features and news on local celebs.
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Entertainment via iPads ($22 per flight). Watch television shows like The Big Bang Theory and The Noose. Or read the Scoot Magazine.
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No audio or video entertainment. But they have Tiger Tales, an in-flight magazine.
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Business Class Option
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Longhaul flights to Tokyo have “X Premium Flatbed seats”, which can recline fully. The rate also includes priority check-in, a meal and free check-in baggage.
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Available on A330 longhaul flights to Auckland, Beijing and Melbourne, it includes a baggage allowance of 30kg, leather seats, meals and priority check-in.
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“ScootBiz” seats are available on all flights and get you leather seats, meals and free check-in baggage.
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None
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Loyalty Program
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“BIG” costs $5 and allows you to collect points redeemable for perks such as free flights, shopping holidays in Japan and Aussie skydiving vacations.
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Shares system with parent airline Qantas.
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None
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“Stripes” costs $30 per year and gives you priority on promotions, plus exclusive deals and a 10% discount when you make online bookings.
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Call Center Hours
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9am-6pm
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24 hours
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6am-8pm
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9am-9pm
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